Privacy Policy Statement

How we handle your data safely and ethically

Introduction to Privacy

We are committed to safeguarding your personal information and ensuring transparency regarding your data usage. This policy explains how your information is collected, processed, and protected.

Drivonelytra complies fully with Malaysian regulations and upholds global privacy best practices, so your data remains secure and confidential whenever you work with us.

Information We Collect

We gather only the information necessary for trend analytics, service delivery, and communications. Sensitive data is protected at all times with advanced controls.

Directly Provided Data

  • Contact details you provide when reaching out
  • Business information shared for project context
  • Documents uploaded for analysis
  • Survey responses and client feedback
  • Information entered in online forms

Automatically Collected Data

  • Website usage statistics and session logs
  • Browser type, device, and IP address
  • Analytics on visited pages and actions
  • Traffic data and referral sources
  • Cookie and similar technology logs

How We Use Data

Collected data is used to deliver market analytics, respond to queries, and improve the quality of our forecasting services.

  • Respond to information requests
  • Analyze and improve forecasting accuracy
  • Supporting business/user inquiries
  • Inform ongoing service enhancements
  • Legal and compliance obligations
  • Monitor website performance
  • Stakeholder communications

Our Commitment: We limit access to personal information and use robust security standards. Your privacy is a core pillar of our service.

Data Sharing Policy

Data is only shared with third parties for service provision and under strict contractual terms. No personal information is sold or used for unrelated marketing.

Service Providers

We engage trusted providers for data hosting, analytics, and support. All partners are vetted for compliance.

Legal Compliance

If required by law, we may disclose information to regulators or authorities.

Anonymous Statistics

Non-personal usage data may be aggregated for analytics.

Your Rights and Choices

You can review, modify, or request deletion of your data as per Malaysian and global rights frameworks. Please contact us for any concerns.

  • Request a copy of your data on file
  • Ask corrections for incomplete or inaccurate data
  • Request erasure from our systems when justified
  • Transfer your data to another party
  • Object to certain processing uses
  • Request limitations on processing of your data

To exercise your rights, use our contact page. Queries are handled as promptly as possible.

Security Measures

We maintain best-in-class protocols to safeguard information under our control. Security is reviewed and updated regularly.

Technical Safeguards

  • Firewall and intrusion detection systems
  • Data encryption in transit and storage
  • Regular vulnerability scans
  • Secure access management

Organizational Safeguards

  • Staff confidentiality agreements
  • Designated privacy officer roles
  • Mandatory staff privacy training
  • Strict data classification policies

How Long Data Is Kept

Personal data is retained only as long as necessary for our business purposes or as required by law.

  • Kept while account is active
  • Retained for project delivery periods
  • Held for compliance requirements
  • Maintained per statutory periods
  • Only with opt-in consent

Once no longer needed, data is securely disposed.

International Data Transfers

Any cross-border transit uses adequate legal safeguards such as standard contract clauses. Transfers are minimized.

  • Subject to Malaysian PDPA standards
  • Reviewed for data adequacy protections
  • Conducted with trusted third parties
  • Kept encrypted in transit

Cookies and Tracking

Drivonelytra uses cookies to enhance website usability and collect usage data for analytics.

Types of Cookies Used

  • Basic features and session management
  • Usage analytics and performance tracking
  • User preference retention
  • Improved on-site functionality

You can set preferences in your browser anytime.

Updates to This Policy

Our privacy policy is reviewed and revised periodically. Significant changes will be communicated to users.

  • Notifications displayed on our website
  • Direct user emails when suitable
  • Date stamp at page top
  • Archived for audit purposes

Check this policy regularly for any updates.

Contact Regarding Privacy

Contact us with questions or data requests.

Drivonelytra

Sandbox Coworking Space, Jalan Radin Bagus, Sri Petaling, Kuala Lumpur 57000 Malaysia

Phone: +603-0523 2565

Email: content@drivonelytra.sbs

Last updated January 15, 2026

Effective January 15, 2026